Shipping & Returns

Shipping Information

Deliveries are handled by La Poste, UPS, or DHL, from Monday to Saturday, depending on the shipping option selected at checkout.

Delivery times may vary depending on the chosen shipping method. To avoid any delays, customers must ensure that the shipping address provided is complete and accurate (including floor, door code, intercom, etc.).

Please note that delivery times may be extended during busy periods — in some cases, up to 15 business days. For international orders, delivery can take up to 25 business days from the date of shipment.

⚠️ Please note: we do not deliver to P.O. boxes or hotels.

Shipping fees vary depending on the destination.

France:

• Standard Delivery (Colissimo – UPS): 2 to 4 business days from shipment (Monday to Saturday)
  Fee: €7
  Free shipping on orders over €200

• Express Delivery: 1 to 2 business days from shipment (Monday to Saturday)
  Fee: €12

European Union:

• Standard Delivery (UPS):
  Fee: €15
  Free shipping on orders over €200

Rest of the World:

• Standard Delivery (UPS):
  Fee: €28

Returns & Exchanges

Arizona Love products may be returned or exchanged in accordance with our General Terms and Conditions of Sale.

Failure to comply with our Terms and Conditions will prevent any refund from being issued.

For exchanges or special requests, please contact us at: info@arizonalove.store
Return shipping costs are the responsibility of the customer in all cases.

PLEASE RETURN YOUR ORDER TO THE FOLLOWING ADDRESS, INCLUDING YOUR ORDER NUMBER:

Ezytail
Bâtiment Quartus / Cellule C2
2 rue Jacqueline Auriol
Quai 21 to 25
91220 Le Plessis-Pâté
FRANCE