What are the shipping costs?

Shipping is handled by La Poste, UPS, or DHL from Monday to Saturday, depending on the option selected at checkout. Shipping costs vary depending on the destination.

France:

-Standard Delivery (Colissimo – UPS): 2 to 4 business days from shipment (Monday to Saturday).

Cost: €7 — Free for orders over €150

-Express Delivery: 1 to 2 business days from shipment (Monday to Saturday).

Cost: €12

European Union:

-Standard Delivery (UPS):
Cost:
€15 — Free for orders over €200

Rest of the World:

-Standard Delivery (UPS):
Cost: €28

For all deliveries outside the European Union, especially to the United States, customs duties or import taxes may be applied by the destination country.

These fees are the responsibility of the customer and are not dependent on Dress Gallery – Arizona Love. Payment of these fees may be required to collect the package.

What are the delivery times?

Delivery times may vary depending on the shipping method chosen at checkout. To avoid any delays, customers must ensure that the provided address is complete and accurate (floor, door code, intercom, etc.).

Please note that deliveries to PO boxes or hotels are not allowed.

France:

Standard Delivery: 2 to 4 business days from the shipment date (Monday to Saturday).

Express Delivery: 1 to 2 business days from the shipment date (Monday to Saturday).

Please note that delivery times may be extended during busy periods, sometimes up to 15 business days.

International:

For international deliveries, please allow up to 25 business days from the shipment date.

Will I have to pay additional customs and import fees?

For any delivery outside the European Union, especially to the United States, customs duties or import taxes may be applied by the destination country.

These fees are the responsibility of the customer and are not dependent on Dress Gallery – Arizona Love. Payment of these fees may be required to collect the package.

Can I return my order?

Arizona Love products can be returned or exchanged in accordance with our General Terms and Conditions of Sale.

Failure to comply with our Terms and Conditions will prevent any refund.

For an exchange or any special request, please contact us at: info@arizonalove.store

How do I return my order?

Return shipping costs are the responsibility of the customer in all cases.

Please return your order to the following address along with your order number:

Ezytail

Bâtiment Quartus / Cellule C2

2 rue Jacqueline Auriol

Quai 21 to 25

91220 Le Plessis-Pâté

FRANCE

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