Shipping handled by La Poste, UPS, DHL or via our partner Global-e for international orders (Monday to Saturday).

Delivery times may vary based on the chosen shipping method. To avoid delays, customers must ensure that the delivery address provided is complete and accurate (including floor number, door code, intercom, etc.). During busy periods, delivery times may be extended — please allow up to 15 business days. For international deliveries, it may take up to 25 business days from the date your order is shipped.

Please note: Deliveries to P.O. boxes or hotels are not permitted.

Shipping Costs by Destination:

France

• Standard Delivery (Colissimo or UPS):
  2 to 4 business days from shipment (Monday to Saturday)
  Cost: 7€
  Free for orders over €250
• Express Delivery:
  1 to 2 business days from shipment (Monday to Saturday)
  Cost: 12€

International

Shipping is handled by our partner Global-e. Rates and free-shipping thresholds are shown in your local currency at checkout. Below are the current thresholds by destination :

• European Union
  Standard Delivery: €15 / Express Delivery: €20
  Free shipping above €250
• Switzerland
  Standard Delivery: CHF 15 / Express Delivery: CHF 20
  Free shipping above CHF 230
• Norway
  Standard Delivery: NOK 170 / Express Delivery: NOK 225
  Free shipping above NOK 2800
• Sweden
  Standard Delivery: SEK 165 / Express Delivery: SEK 220
  Free shipping above SEK 2800
• United States
  Standard Delivery: $30 
  Free shipping above $280
• United Kingdom
  Standard Delivery: £13 / Express Delivery: £22
  Free shipping above £220
• South Korea
  Standard Delivery: ₩43950
  Free shipping above ₩440000
• United Arab Emirates
  Standard Delivery: AED 104
  Free shipping above AED 1000
• Australia
  Standard Delivery: AUD 40
  Free shipping above AUD 410
• Saudi Arabia
  Standard Delivery: SAR 110
  Free shipping above SAR 1100
• Rest of the World
  Standard Delivery: €25
  Free shipping above €250

To track your order, please click on the link below: Click here to track your order

Taxes & Customs Duties

• European Union: Duties and taxes are fully included in the product price. No additional customs fees or taxes apply.

• International: Depending on the destination country, customs duties and taxes are either directly included in the displayed price or calculated and added at checkout.

• Rest of the World (Specific destinations): For certain destinations, local taxes or customs duties may apply according to local regulations and may be collected directly by the carrier upon delivery.

Delivery times may vary depending on the shipping method chosen at checkout. To avoid any delays, customers must ensure that the provided address is complete and accurate (floor, door code, intercom, etc.).

Please note that deliveries to PO boxes or hotels are not allowed.

France:

Standard Delivery: 2 to 4 business days from the shipment date (Monday to Saturday).

Express Delivery: 1 to 2 business days from the shipment date (Monday to Saturday).

Please note that delivery times may be extended during busy periods, sometimes up to 15 business days.

International:

For international deliveries, please allow up to 25 business days from the shipment date.

• European Union: Duties and taxes are fully included in the product price. No additional customs fees or taxes apply.

• International: Depending on the destination country, customs duties and taxes are either directly included in the displayed price or calculated and added at checkout.

• Rest of the World (Specific destinations): For certain destinations, local taxes or customs duties may apply according to local regulations and may be collected directly by the carrier upon delivery.

Arizona Love products can be returned or exchanged in accordance with our General Terms and Conditions of Sale.

Failure to comply with our Terms and Conditions will prevent any refund.

For an exchange or any special request, please contact us at: info@arizonalove.store

FRANCE RETURNS

Return shipping costs are the responsibility of the customer.

PLEASE RETURN YOUR ORDER TO THE FOLLOWING ADDRESS, INCLUDING YOUR ORDER NUMBER:

Ezytail
Bâtiment Quartus / Cellule C2
2 rue Jacqueline Auriol
Quai 21 to 25
91220 Le Plessis-Pâté
FRANCE

INTERNATIONAL RETURNS

For all international orders (outside of France), returns are handled via our Global-e Returns Portal. The return shipping cost is charged at rate.

Please click on the link below to register your return and generate your shipping label: Click here to access the International Return Portal

For all orders shipped outside of France, our international partner Global-e manages logistics, tracking, customs, and returns.

You can track your order, check informations or request a return directly on our Help Center.